Menu

Download My Course Brochure

SIT30116 Certificate III in Tourism

Claim My Course Brochure

Study online

If you have a keen interest in tourism and love customer service, the tourism industry could be the right fit for you! This course will provide you with the necessary skills to become an event coordinator, attractions attendant, tour co-ordinator or work at heritage site.

You will learn to:

Provide quality services to customers
Source information on the tourism industry
Sell tourism products
Process travel-related documents
Social and cultural sensitivity
Participate in safe work practices
Communicate with and book tourism providers

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

At Australian College, we offer a flexible online learning experience. You can complete your course in your own time and at your own pace.

Course summary

Course code

SIT30116

Qualification gained

Certificate III in Tourism

Nationally recognised

Study mode

Flexible delivery (including online with some projects / activities and/or skills-based training)

Duration

Must be completed by 01/06/2023

Study load

Self-paced

Start date

Start anytime

Delivery Methods

Online Delivery - E-Learning with structured and unstructured video conferencing and work based training

Assessment method

Assessments may vary according to each subject, but overall may include the following:

A combination of short answer questions and some extended responses
Written tasks/written essay
Scenario-based case study questions
Practical workplace projects with product or software, documents or diagrams
Role-play

Career Opportunities

Adventure Tourism Guide
Attendant or Senior Ride Operator in an Attraction or Theme Park
Cellar Door Salesperson and Guide in a Winery
Customer Service Agent
Guide and Salesperson in an Indigenous Cultural Centre
Inbound Tour Coordinator
Marine Tourism Guide or Dive Tour Operator
Museum Attendant
Operations Consultant for A Tour Operator
Reservations Sales Agent
Sales Consultant
Visitor Information Officer

Course fees

Payment Option 1 - Before $3,000.00 | Now only $2,400.00 upfront*
Payment Option 2 - $300.00 Deposit then 24 x $100.00 weekly = $2,700.00*
Payment Option 3 - Completely customise your own payment plan here.

If you find a website offering the same course as we are offering, and at a lower price than ours, show the lower price and we will try and match it*.
T&Cs Apply.

Apply for a Price Match

Get a further $200 off* your course!
Sign up to get your eVoucher. Your discount will be applied to the course fee upon receipt of your enrolment. T&Cs Apply.

Get Your $200 eVoucher

Course units

SITTIND001

Source and use information on the tourism and travel industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

SITTTSL008

Book supplier products and services

SITXFIN001

Process financial transactions

SITXCCS001

Provide customer information and assistance

SITXCOM003

Provide a briefing or scripted commentary

SIRXPDK001

Advise on products and services

SIRXSLS001

Sell to the retail customer

BSBWOR203

Work effectively with others

SITXCOM001

Source and present information

SITEEVT002

Process and monitor event registrations

BSBITU306

Design and produce business documents

BSBSUS201

Participate in environmentally sustainable work practices

Entry requirements

No formal entry requirements.

Australian College requires:

Competent in spoken and written English
Successful completion of an LLN review prior to commencement
At least 16 years of age*
Access to a PC/laptop or similar, email address, internet
Additional reading materials and required textbooks may be used throughout the course.

*Students under 18 year of age will need to provide parent/guardian consent.

Overseas Students Policy

As deﬁned in the ESOS Act 2000, 'Overseas students' are not eligible to apply to enrol in this nationally recognised course, nor are they eligible for certiﬁcation. Please refer to the Enrolment Terms and Conditions.

Qualification pathways

Complete the required training and the assessment requirements
Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)

Student reviews

"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"

Yvonne Clarke

Apply to Enrol Online Now

View all Travel courses

Combine employment and training in order to gain a nationally recognised qualification.

Enquire about Traineeships Availability

Need more information?

Speak to a friendly course advisor

1300 783 283

Monday - Friday

9am - 5pm AEST